gt99's Commitment to Responsible Play
gt99 believes gaming should be a healthy source of fun — not a cause of addiction or problems. Our responsible gaming tools help you set limits and stay in control.
Our Commitment
Ensuring that your gaming experience on the gt99 platform remains enjoyable and controlled at all times is our priority. Below are our core commitments.
You must be at least 21 years old to open an account at gt99. Keeping minors away from any form of gaming is our strict policy.
Decide for yourself how much to deposit each day or week — gt99's tools help you stick to that limit.
If you feel you need a break from gaming, you can suspend your account for a set period of time.
The gt99 support team is ready to help you at any time in Bengali and English — via live chat or email.
Responsible Gaming Tools
The gt99 platform has a number of tools to help you maintain healthy gaming habits. Using them is entirely your own choice.
Deposit Limit
Set in advance how much you want to deposit daily, weekly, or monthly. Once a limit is set, it takes effect immediately. There is a waiting period to increase a limit, but decreasing it is instant.
Time-Out Break
Want to take a break for a few days? Use the time-out feature to temporarily deactivate your account for a set period. Once the break period ends, your account will be reactivated automatically.
Self-Exclusion
If you want to stay away from gaming for an extended period, choose self-exclusion. Once this option is activated, you will not be able to access the platform for the set duration and all promotional communications will be stopped.
Reality Check Notifications
Keep regular reminders active during your gaming session. At set intervals, a message will appear letting you know how long you have been playing and how much you have spent.
Loss Limit
Set how much you are willing to lose within a given period. Once the limit is reached, no further bets can be placed for that period — this directly helps you manage your budget.
Expert Support
If you have any concerns about gaming, contact the gt99 support team. Our team will listen to you in Bengali and help you make the right decision.
What Is Responsible Gaming?
Responsible gaming means enjoying gaming as a limited and controlled part of entertainment — without any compulsion or addiction. On the gt99 platform, you play in an environment where your safety is always the priority.
Gaming should be for entertainment only — not as a solution to financial problems or a way to relieve everyday stress. If you feel that gaming is affecting other areas of your life, it is important to take action right away.
Gaming at gt99 is not just about winning or losing; it is a complete entertainment experience — where you decide how much to play and when to stop.
Principles of Healthy Gaming
- Only play with money that, if lost, will have no impact on your daily life.
- Set a budget and time limit before gaming and stick to them.
- Do not game again to chase losses — each game is independent and unrelated to previous results.
- Do not play games while under the influence of alcohol or other substances.
- Take regular breaks and spend time with family and friends.
- Gaming is never a substitute for your income or livelihood — it is simply a form of entertainment.
Warning Signs of Problem Gaming
If any of the following situations appear in your life, it is important to be aware and seek help. gt99 is always here for you.
- Repeatedly gaming beyond your set budget and feeling regret afterward.
- Feeling the urge to place more bets to recover money you have lost.
- Hiding gaming expenses or lying about them to family or friends.
- Feeling restless, irritable, or anxious when not gaming.
- Continuing to game while neglecting work, studies, or family responsibilities.
- Taking out loans or dipping into savings to cover gaming expenses.
- Failing to stop or reduce gaming despite many attempts to do so.
- Turning to gaming to escape stress or emotional pain.
How to Use the Tools
After logging in to your gt99 account, go to the 'Account Settings' section to access all these responsible gaming tools.
Protection of Minors
Gaming at gt99 is for players 21 years of age or older only. We follow an age verification process to keep minors away from gaming. If a parent or guardian has concerns, they can use filtering software on their devices to keep children and teenagers away from online gaming sites.
If there is any possibility that someone in your family could access your account, always use a strong password and do not share your login details with anyone.
If you become aware of any suspicious activity or an underage user, please notify the gt99 support team immediately.
Age Confirmation
Support and contact
If you have any concerns or problems related to gaming, the gt99 support team is always here for you. Do not hesitate to reach out.
Live Chat
Speak directly with our support agents via live chat on the gt99 platform. Support is available 24 hours a day, 7 days a week in Bengali and English.
Email Support
For gaming issues, account limits, or self-exclusion, write to us with details at: [email protected]
Privacy Guarantee
Any request or conversation related to responsible gaming remains completely confidential. Your information is never shared with third parties.
Enjoy Safely at gt99
Play responsibly, set your limits, and keep gaming a healthy form of entertainment. May every session at gt99 be an enjoyable one.